Ken & Dorothy

Dear Irwin and Mindi,

We are writing to thank you for handling both the sale of our old home and the purchase of our
new home. Your patience, professional approach and dedication made our real estate
experience an extremely positive one. Throughout the entire process of selling and buying,
your experience in the real estate market was invaluable. We knew we were in excellent hands.

On the buying side, the home-finding system that you set up for us was great. When new
listings came on the market that met our requirements we were always among the first to see
them. You showed us many homes and you always gave us your honest assessment of each.
We never felt pressured, but rather felt that you genuinely wanted us to find a home where we
would be happy.

Within the first day of listing our home, you had our home advertised in all available locations.
Your marketing campaign resulted in our receiving and accepting an excellent offer within a
week of you exposing our home to the market.

Thank you for making our home selling and buying such a positive experience.

We highly recommend you both to anyone seeking an excellent real estate experience in
Ottawa.

Thank you,